The way an organisation reacts to mistakes is critical to its success

When someone makes a mistake and covers it up, there is a strong possibility that the effects of the mistake will be magnified far beyond the original issue.

When someone makes a mistake and owns up, you can all get down to the business of fixing the issue quickly.

A culture of blame is a culture where people who create the problem are afraid to become part of the solution, whilst those who were not originally part of the problem, begin to magnify it by looking into the past for blame.

A culture that encourages people to openly admit their mistakes without recrimination, is a culture where people remain focused on solving the immediate issue created by the mistake, and fixing the context in which the mistake occurred.

It takes courage to admit a mistake. It probably shouldn't.